The Council has said though that the driver was spoken to, to stress he could have requested the attendance of other staff to manually remove the leaves. The Council said some of the leaves were near a parked car and it was at the discretion of the vehicle driver to decide if he could safely remove the leaves, given the proximity of the parked car.Mr X says the road is on an incline with some steps and the wet leaves posed a danger to pedestrians. Mr X complained to the Council that its road sweeper vehicle failed to remove piles of leaves on his street.I have considered what Mr X said in his complaint and sent him my draft decision on it for his comments.We may decide not to start or continue with an investigation if we believe the injustice is not significant enough to justify our involvement, or it is unlikely we could add to any previous investigation by the Council (Local Government Act 1974, section 24A(6), as amended)īack to top How I considered this complaint ![]() We provide a free service, but must use public money carefully. We must also consider whether any fault has had an adverse impact on the person making the complaint. In this statement, I have used the word ‘fault’ to refer to these. We investigate complaints about ‘maladministration’ and ‘service failure’.Mr X says the wet leaves posed a danger to pedestrians.īack to top The Ombudsman’s role and powers Mr X complains a Council’s road sweeper failed to remove a pile of leaves in his street.We will not investigate as the injustice to Mr X is not significant enough to justify our involvement. Summary: Mr X complains a Council road sweeper did not remove piles of leaves from his road. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. The ID is used only to identify the session for the statistics and is completely anonymous. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Stores the traffic source or campaign that explains how the user reached your site. Historically, this cookie operated in conjunction with the_utmbcookie to determine whether the user was in a new session/visit. The cookie is updated every time data is sent to Google Analytics. ![]() The cookie is created when the javascript library executes and no existing _utmb cookies exists. ![]() ![]() The cookie is created when the javascript library executes and no existing _utma cookies exists. Stores a value ‘audioalert = true’ after the first Browsealoud audio alert. No personally identifiable data is stored. Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. Used to remember your choice for analytical cookies. For example, remembering your display settings and online complaint form preferences. This helps the site to function smoothly during your visit.
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